Whatever Your Problem -
FREE Confidential Help is Available
Welcome to Community Information & Support Cranbourne (CISC). We have been providing free and confidential crisis support services and information to the Casey South community for over forty years. Our range of services has been developed to respond to the needs of our community, and we review them regularly to make sure we are able to respond to any changing support needs.
We can assist people from our local community who are experiencing personal and financial difficulties by providing information, referral, and crisis support services including Emergency Relief, counselling, and financial counselling. We are a community-based, not-for-profit organisation, and we aim to provide a safe and welcoming environment for you to discuss anything you need to.
Our core purposes are to INFORM, SUPPORT and EMPOWER our local community.
Latest Projects, News and Activities
Utility Relief Grant
We all know how hard it is to make ends meet right now. Did you know a Utility Relief Grant can help pay a mains gas, electricity or water bill that is overdue due to a temporary financial crisis. If you have a Health Care Card or Pension Card, or if you are on a low income, and your housing costs are more than 30% of your income and/or you’ve had a decrease in income or unexpected expenses, you may be eligible.
You can phone your utility company to request an application, but if you need help, call us on 5996 3333 to make an appointment.
Making Ends Meet
You can now get instant access to our 2026 “Making Ends Meet” resource book in the palm of your hand. That’s over 60 pages of important and interesting information from Shopping on a Budget to contact details for legal, health, employment, and other critical support services. Have a browse – you’ll be surprised at how much information and support is available in our community.
Casey Outreach Team
Welcome to our newest team members, who make up the Casey Outreach Team. As part of a joint project between CISC and Casey North CISS, Vanessa and Clare will take our information and support services on the road by connecting with people in places they already go and where they feel comfortable.
You can find the Casey Outreach Team at the following locations:
Monday – Eliston Community Centre, Clyde 9:30am – 1:30pm and Cranbourne West Community Hub 8:30am – 2:00pm
Tuesday – Clyde North Township Library and Cranbourne Library 9:30am – 12:30pm
Wednesday – Orana Community Place, Clyde North 9:30am – 12:30pm and Ramlegh Community Centre, Clyde North 9:00am – 12:30pm
Thursday – Balla Balla Community Centre 11:00am – 3:00pm and Cranbourne Park Shopping Centre 9:00am – 2:00pm