With the generous support of the City of Casey, CISC employs two experienced financial counsellors, who work part-time. Financial Counsellors are qualified professionals who provide free and confidential financial counselling services to people who are experiencing financial difficulties and need help with information and support about bills and debt management issues.
Our Financial Counsellors can provide information and options to help with your bills and assist you in overcoming problematic and stressful financial situations. They can also advocate on your behalf to your creditors and other private or government organisations.
Financial Counsellors aim to empower you, providing you with the knowledge, skills, and tools to successfully manage your personal finances.
Some of the issues a financial counsellor can assist with are:
- Debt collection issues
- Overdue bills/utility debts
- Mortgage stress/difficulties
- Credit card debt
- Car loans
- Emergency access to superannuation
- Temporary and Permanent Disability applications
- Council rates/arrears
- Payday lenders
- Your rights and responsibilities
This free, confidential service is available to residents of City of Casey (South) and due to the high demand, there is sometimes a waiting list.